With customer experience at the heart

“You feel it from Day One and never lose this feeling over the entire journey with Exterus – the team puts customer-centricity and experience at the heart of their business philosophy. Both for choosers and users of their services. Reliable, fully transparent, always on time and ready to find a solution that is the best for you.”

Olga Kononova,
Head of Marketing

Professional, helpful and communicative company
“Exterus is a very professional, helpful and communicative company. The procedures are closely monitored so that it always runs smoothly. In addition, we, and our employees, can always ask questions and this is quickly dealt with by our contact person. We appreciate this great collaboration!” (translated from Dutch)

Alexandra Katanaev,
HR Assistant

One contact person handles all
“Exterus was the company that supported us to our satisfaction with the tax matters in relation to working in Denmark. After the initial setup we had one contact person. This worked very well, because she could explain matters in a comprehensive way towards our employees and handled all contacts with third parties.”

Erik van der Vrugt,
HR Adviseur

Excellent service
“Exterus has continuously provided us with excellent service. The monthly payroll runs error free and regarding professional advice they are at the top. I always have very pleasant personal contact and cooperation in -all and all- complex tax matters.”

Wim Vangeenberghe,
President

All questions answered quickly
“We have a very good experience in cooperating with Exterus. We are in close contact on topics such as 30% rulings, Visa applications for expats and payroll related topics. All questions are always answered or sorted out quickly. We recently attended an online webinar with the team, in which Exterus updated us on the latest developments regarding the COVID situation. The presentation was very clear and provided us with the necessary tools to resolve certain issues ourselves or to prevent undesirable situations.” (translated from Dutch)

Sophia Mavromatis,
Human Resources

professional, clear, and quick
“We started working with Exterus last year (2019) and have experienced our collaboration as more then positive. The service and information that is provided by Exterus can be described as professional, clear, and quick in response. The people working at  Exterus have a personal approach and are able to convey difficult information in a very clear way – they are obviously experts in their field of expertise. Not only are we happy with their services, we are also satisfied with the rates for these services. I would certainly recommend Exterus to any organization looking for tax related advice and services.”

Llywela van der Stam,
HR Advisor

Accurate, reliable advice
“I really enjoy working with Exterus, their expertise and their manner is one of the reasons we continue to go back to Exterus.” “I can count on that the advice is correct/accurate, fast and fully reliable.”

Tonya Tolmeijer,
Senior Human Resources Manager

Source of information for employees
“Exterus is a reliable partner that relieves you of any concerns when hiring employees from abroad. Not only do they guide us as an employer step by step in the formal process, they also act as a source of information for our (future) employees who often have a lot of questions and uncertainties. The clear and informal communication ensures that we, but also our employees, enter into an employment relationship feeling good.”

Liesbeth de Geus,
HR Manager

Fit for purpose approach, seamless transition
“Exterus – A Great Solution Provider for Immigration in The Netherlands! With their professional team and fit for purpose approach, my transition here flows seamlessly and smoothly. Thanks for their well organized and dedicated team that handles immediate action to your clarifications and needs. Keep up the good work!“

John Digno R.,
Senior Engineer bij Bilfinger Tebodin

Exterus unburdens, short communication lines
“Exterus unburdens! In short, that is what the collaboration with Exterus means for us. For our small, but international, organization they take care of the payroll and provide advice when we ask, or when necessary, even without being asked. The lines are short and the communication is clear. At Exterus they say what they do and they do what they say, and that works very well.” (original in Dutch)

Danielle de Zwart,
HR Professional

Prompt and accommodating
“Greg, Evert and the team are always very accommodating and prompt with processing my payroll. They make my job easier and I look forward to continuing the partnership with them.”

Debbie Angotti,
Senior Manager Payroll

Speedy identification, complete confidence
“Thanks to Exterus’ commitment it is easy to keep everything running smoothly. With their pro-active approach and early identification speed, they create a valuable role for themselves within our company. With complete confidence we put payroll administration in their hands. Next to our mutual trust, we also experience contact as very pleasant. Together you stand strong and with Exterus that is definitely the case!” (translation from the original in Dutch)

Anouk Ammerlaan,
Finance and Office Administrator

Professional support
“Thank you and all your colleagues for your professional support & services that we had for nearly a year.”

Mohamed Khater,
Therapeutical Area Physician

Pivotal in support of team members
“Exterus have supported us with the processing of our Dutch payroll since 2018. They provide timely and accurate support on a monthly basis and are always very responsive to any queries we may have in relation to salary calculations or any applicable deductions. As a UK based employer with a newly registered Dutch entity, the support and guidance Exterus have provided has been pivotal in our ability to support our team members as they join us in The Hague.”

Eilidh Crawford,
HR Business Partner

Exterus team thinks proactively
“Exterus has been unburdening me and my employer for many years. Everything is always well organized, questions are always answered quickly and what I particularly appreciate is that the team thinks proactively!”

Stephan Swinkels,
Partner

Complete personalized support
“I am a very small client, but Stephanie and all the team always gave me immediate complete personalized support when needed, which proved very helpful. I had previous experiences with other companies not remotely as pleasant.”

Jean-Mehdi Azuelos,
Director

Exterus unburdens
“Many years of experience with Exterus in cross-border (income) tax files, in the business and private sphere. Exterus stands for a committed approach and exceptional craftsmanship combined with a high level of service. The expectations raised are fully realized. Exterus makes complex matters manageable. As a customer, the feeling of being unburdened predominates.”

P. Koolen,
Gepensioneerd Board Member,
Tebodin / Bilfinger SE

Payroll professional and on time
“EXTERUS have always met our expectation to provide us with payroll services professionally and on time. I am also very happy that you always respond to queries on time and with the right documentations.”

Jacqueline Chi-Bikom,
Human Resources

Assistance from scratch to end of tenure
I have really liked and appreciate all for your assistance during my expat stay in the Netherlands. You have helped us from scratch to the end of my tenure, in times of need, especially Exterus mates working on immigration, payrolling and tax filing. Words are not enough to express my gratitude and I strongly recommend Exterus when moving in, and out, of the Netherlands. I pray that one day our paths can cross again.

Shivayogi Aiholli,
SFDC Functional Consultant

Clear understandable advice
“Exterus is a real business partner when it comes to expats/assignments and tax related matters. What I truly like is that they are taking ownership of the full advice by using their partners abroad. One point of contact and clear understandable advice with a personal touch. I highly recommend them as a partner to your business needs. Exterus is one of the few service providers where I can honestly say: ‘Exceeding customer expectations!’ “

Yvette Mommen,
Head of HR & Recruitment

Clear advice in complex matters
“I have been working with Exterus for some time now and I find working with the team of Exterus a real pleasure! I find them very service oriented meaning that they are able to listen, ask the right questions, clarifying everything that’s unclear (with a lot of patience) and respond promptly. They have solid expertise and deliver work of high quality. I would surely recommend Exterus for receiving clear advice in – often- complex matters.”

Ellen van Puffelen,
Human Resources Advisor Field